| Where the context admits: "We" includes CapitalHosts.com,
United Kingdom or any party acting on CapitalHosts.com's implicit
instructions. "You" includes the person purchasing the
Services or any party acting on the customer's instructions. "The
Registrant" includes the person applying for a domain name or
any party acting on the Registrant's instructions. "The Registry" the
relevant domain names Registry. "Server" means the computer
server equipment operated by us in connection with the provision
of the Services. "Web Site" means the area on the Server
allocated by us to you for use by you as a site on the Internet.
In consideration of the mutual covenants herein, the parties
agree to the following, which shall apply during the term
of this Agreement:
1. Domain Name Registration
1.1 We make no representation that the domain name you wish to register
is capable of being registered by or for you or that it will be registered
in your name. You should therefore not assume registration of your
requested domain name(s) until you have been notified that it has or
they have been registered. Any action taken by you before such notification
is at your risk.
1.2 The registration and use of your domain name is subject to the terms
and conditions of use applied by the relevant Registry; you shall ensure
that you are aware of those terms and conditions and that you comply
with them. By registering a .uk domain name, you enter into a contract
of registration with Nominet UK on the terms and conditions detailed
at http://www.nominet.org.uk/nominet-terms.html.
1.3 You shall have no right to bring any claim against us in respect
of refusal to register a domain name.
1.4 Any administration charge paid by you to us shall be nonrefundable
notwithstanding refusal by the Registry to register your desired name.
1.5 We shall have no liability in respect of the use by you of any domain
name; any dispute between you and any other person must be resolved between
the parties concerned in such dispute. If any such dispute arises, we
shall be entitled, at our discretion and without giving any reason, to
withhold, suspend or cancel the domain name. We shall also be entitled
to make representations to the relevant Registry but will not be obliged
to take part in any such dispute.
1.6 We shall not release any domain to another provider unless full payment
for that domain has been received by us.
2. Web Site Hosting And Email
2.1. We make no representation and give no warranty as to the accuracy
or quality of information received by any person via the Server and
we shall have no liability for any loss or damage to any data stored
on the Server.
2.2 You represent, undertake and warrant to us that you will use the
Web Site allocated to you only for lawful purposes. In particular, you
represent, warrant and undertake to us that.
2.2.1 you will not use the Server in any manner which infringes any law
or regulation or which infringes the rights of any third party, nor will
you authorise or permit any other person to do so.
2.2.2 you will not upload, post, link to or transmit:
(a) any material which is unlawful, threatening, abusive, malicious,
defamatory, obscene, pornographic, blasphemous, profane or otherwise
objectionable in any way.
(b) any material containing a virus or other hostile computer program.
(c) any material which constitutes, or encourages the commission of,
a criminal offence or which infringes any patent, trade mark, design
right, copyright or any other intellectual property right or similar
rights of any person which may subsist under the laws of any jurisdiction.
(d) any material which is forbidden by our acceptable use policy which
is published at: http://www.capitalhosts.com/acceptable_use_policy.htm
2.2.3 you will not send bulk email whether opt-in or otherwise from our
network. Nor will you promote a site hosted on our network using bulk
email.
2.2.4 you will not employ programs which consume excessive system resources,
including but not limited to processor cycles and memory.
2.2.5 any file you store on the Server will be reachable via a hyperlink
from a page on your site.
2.3 We reserve the right to remove any material which we deem inappropriate
from your Web Site without notice to you.
2.4 You shall keep secure any identification, password and other confidential
information relating to your account and shall notify us immediately
of any known or suspected unauthorised use of your account or breach
of security, including loss, theft or unauthorised disclosure of your
password or other security information.
2.5 You shall observe the procedures which we may from time to time prescribe
and shall make no use of the Server which is detrimental to our other
customers.
2.6 You shall procure that all mail is sent in accordance with applicable
legislation (including data protection legislation) and in a secure manner.
2.9 In the case of an individual User, you warrant that you are at least
18 years of age and if the User is a company, you warrant that the Services
will not be used by anyone under the age of 18 years.
2.10 Any access to other networks connected to Donhost must comply with
the rules appropriate for those other networks.
2.11 While we will use every reasonable endeavor to ensure the integrity
and security of the Server, we do not guarantee that the Server will
be free from unauthorised users or hackers and we shall be under no liability
for non-receipt or misrouting of email or for any other failure of email.
2.12 No more than one log-in session under any one account may be used
at any time by you. If you have multiple accounts, you are limited to
one login session per system account at any time.
3. Resellers
3.1 If you are or become a reseller of our Services you will continue
to be bound by these terms and conditions, you will be responsible
for ensuring that your customers are bound by terms and conditions
that adequately reflect and give effect to these.
3.2 You shall not incur or purport to incur on our behalf any liability
nor in any way pledge or purport to pledge our credit or to make any
contract binding on us.
3.3 No default by your customers shall in any way affect, modify or limit
your obligations under this Agreement.
3.4 We authorise you to sell our services under your own brand for the
direct use of your clients only. You may not permit your clients to resell
the services you provide.
4. Service Availability
4.1 We shall use our reasonable endeavors to make available to you at
all times the Server and the Services but we shall not, in any event,
be liable for interruptions of Service or down-time of the Server.
4.2 We shall have the right to suspend the Services at any time and for
any reason, generally without notice, but if such suspension lasts or
is to last for more than 7 days you will be notified of the reason.
5. Payment
5.1 All charges payable by you for the Services shall be in accordance
with the scale of charges and rates published from time to time by us
on our web site and shall be due and payable in advance of provision
of the Services.
5.2 We reserve the right to change pricing at any time although all pricing
is guaranteed for the period of pre payment.
5.2 Payment is due each anniversary month, quarter or year following
the date the Services were established until closure notice is given
in accordance with 6.4. If you choose to pay by credit or debit card
you authorise Donhost to debit your account renewal fees from your card.
5.3 All payments must be in UK Pounds Sterling.
5.4 If your cheque is returned by the bank as unpaid for any reason,
you will be liable for a "returned cheque" charge of £25.
5.5 Without prejudice to our other rights and remedies under this Agreement,
if any sum payable is not paid on or before the due date, we shall be
entitled forthwith to suspend the provision of Services to you.
6. Termination And Refunds
6.1 We shall be entitled to suspend the Services and/or terminate this
Agreement forthwith without notice to you If you:
6.1.1 fail to pay any sums due to us as they fall due.
6.1.2 break any of these terms and conditions.
6.1.3 are a company and you go into insolvent liquidation or suffer the
appointment of an administrator or administrative receiver or enter into
a voluntary arrangement with your creditors.
6.2 No refunds will be made under any circumstances for Services suspended
in accordance with 6.1.
6.3 We reserve the right to suspend the Services and/or terminate this
Agreement at any time. In the event of this You will be entitled to a
pro rata refund based upon the remaining period of prepayment.
6.4 You may cancel the Services at any time. To do so you must request
cancellation of the Services in writing including your account username
and password. We will cancel the Services within 2 working days of receipt
of your request.
6.5 During the first 7 days of Services, You are entitled to a refund
of the basic hosting plan rental fee should You decide to cancel the
Services. No full refunds or pro rata refunds will be made after the
first 7 days of service should You decide to cancel the Services.
6.5.1 Domain name registration fees, charges for additional data transfer
and charges for optional extras added to your account are not refundable
on this basis.
6.5.2 You will not be entitled to a refund on this basis if you have
previously held an account with Donhost.
6.6 Where payment has been made by credit or debit card, any refund will
only be issued to the same credit or debit card.
6.7 On termination of this Agreement or suspension of the Services we
shall be entitled immediately to stop access to your Web Site and to
remove all data located on the Server.
7. Indemnity
7.1 You shall indemnify us and keep us indemnified and hold us harmless
from and against any breach by you of these terms of business and any
claim brought against us by a third party resulting from the provision
of Services by us to You and your use of the Services and the Server
including, without limitation, all claims, actions, proceedings, losses,
liabilities, damages, costs, expenses (including reasonable support costs
and expenses), howsoever suffered or incurred by us in consequences of
your breach or non-observance of this Agreement.
8. Limitation Of Liability
8.1 All conditions, terms, representations and warranties relating to
the Services supplied under this Agreement, whether imposed by statute
or operation of law or otherwise, that are not expressly stated in
these terms and conditions including, without limitation, the implied
warranty of satisfactory quality and fitness for a particular purpose
are hereby excluded, subject always to subclause 8.2.
8.2 Nothing in these terms and conditions shall exclude our liability
for death or personal injury resulting from our negligence.
8.3 Our total aggregate liability to you for any claim in contract, tort,
negligence or otherwise arising out of or in connection with the provision
of the Services shall be limited to the charges paid by you in respect
of the Services which are the subject of any such claim.
8.4 In any event no claim shall be brought unless you have notified us
of the claim within one year of it arising.
8.5 In no event shall we be liable to you for any loss of business, contracts,
profits or anticipated savings or for any other indirect or consequential
or economic loss whatsoever.
9. Notices
9.1 Any notice to be given by either party to the other may be sent by
either email, fax or recorded delivery to the address of the other
party as appearing in this Agreement or ancillary application forms
or such other address as such party may from time to time have communicated
to the other in writing, and if sent by email shall unless the contrary
is proved be deemed to be received on the day it was sent or if sent
by fax shall be deemed to be served on receipt of an error free transmission
report, or if sent by recorded delivery shall be deemed to be served
two days following the date of posting.
10. Law
10.1 This Agreement shall be governed by and construed in accordance
with English law and you hereby submit to the non-exclusive jurisdiction
of the English courts.
11. Headings
11.1 Headings are included in this Agreement for convenience only and
shall not affect the construction or interpretation of this Agreement.
12. Entire Agreement
12.1 These terms and conditions together with any documents expressly
referred to in them, contain the entire Agreement between us relating
to the subject matter covered and supersede any previous Agreements,
arrangements, undertakings or proposals, written or oral: between us
in relation to such matters. No oral explanation or oral information
given by any party shall alter the interpretation of these terms and
conditions. In agreeing to these terms and conditions, you have not
relied on any representation other than those expressly stated in these
terms and conditions and you agree that you shall have no remedy in
respect of any misrepresentation which has not been made expressly
in this Agreement.
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